Privacy policy

Last Updated: August 24, 2026

This Privacy Policy describes how Streetwear for Ready-Made Garments – Streetwear (“Streetwear,” “we,” “us,” or “our”) collects, uses, stores, and shares your personal information when you visit, use our services, make a purchase from streetwearts.com (the “Site”), visit one of our stores, or otherwise communicate with us.

By using the Site or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Streetwear is operated by:

Streetwear for Ready-Made Garments – Streetwear
Registered Address: Tiba Mall, Nasr City, Cairo, Egypt
Email: ecommerce@streetwearts.com
Website: https://www.streetwearts.com

For the purposes of applicable data protection laws, Streetwear is the controller of the personal information described in this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide Directly

  • Full name
  • Email address
  • Mobile phone number
  • Billing and delivery addresses
  • Order details and purchase history
  • Product preferences
  • Customer account details
  • Information included in messages, complaints, returns, exchanges, or customer support requests
  • Marketing and communication preferences

Payment Information

Online payments are processed through Paymob and other payment methods that may be displayed during checkout.

Your payment card information is submitted directly to the payment service provider. Streetwear does not normally store complete payment card numbers or card security codes on its own systems.

Paymob processes payment information according to its own privacy and security practices.

Information Collected Automatically

When you visit or interact with the Site, we and our service providers may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Time zone and approximate location
  • Cookie identifiers
  • Pages and products viewed
  • Search terms
  • Referring website or advertisement
  • Cart and checkout activity
  • Date and time of your visit
  • How you interact with the Site and our advertisements

We collect this information through cookies, pixels, tags, log files, and similar technologies.

3. How We Use Your Personal Information

We may use your personal information to:

  • Process, confirm, and fulfil your orders
  • Process payments and refunds
  • Arrange shipping and delivery
  • Send order confirmations and delivery updates
  • Manage returns, exchanges, and customer complaints
  • Create and manage customer accounts
  • Provide customer service and respond to enquiries
  • Detect, investigate, and prevent fraud, misuse, and security incidents
  • Improve our products, services, website, and customer experience
  • Analyse website traffic, sales, and campaign performance
  • Personalise content, products, and advertisements
  • Send marketing communications where you have provided consent or where otherwise permitted by law
  • Maintain accounting, tax, operational, and legal records
  • Establish, exercise, or defend legal claims
  • Comply with applicable laws, regulations, and lawful requests from competent authorities

4. Legal Grounds for Processing

Where required under applicable law, we process personal information on one or more of the following grounds:

  • Your consent
  • The performance of a contract with you, including processing and delivering your order
  • Compliance with our legal and regulatory obligations
  • Our legitimate business interests, provided that these interests do not unfairly override your rights
  • The establishment, exercise, or defence of legal claims
  • Protection of Streetwear, our customers, or other individuals from fraud, security threats, or unlawful activity

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. How We Share Personal Information

We may share personal information with service providers that help us operate our business, including:

Shopify

Our online store is hosted and operated through Shopify. Shopify may process customer, order, device, and website usage information on our behalf.

You can learn more about Shopify’s privacy practices at: https://www.shopify.com/legal/privacy

Paymob

We use Paymob to process eligible online payments and related payment verification and fraud-prevention activities.

Bosta

We use Bosta for order delivery, shipment management, and delivery communications. We may provide Bosta with information necessary to deliver your order, including your name, phone number, delivery address, and order or shipment details.

SMS Egypt (SMSEG)

We may use SMS Egypt (SMSEG) to send transactional messages, order updates, and, where permitted, promotional SMS communications.

Shopify Email

We may use Shopify Email to send newsletters, product announcements, promotions, and other marketing emails to customers who have agreed to receive them or where otherwise permitted by law.

Analytics and Advertising Partners

We may use services provided by companies such as Meta and Google, including Meta advertising technologies and Google Tag Manager or related analytics technologies.

These services may collect or receive information about your device, browsing activity, purchases, and interaction with our advertisements to measure performance, improve campaigns, and display relevant advertising.

Professional and Legal Recipients

We may also share information with accountants, auditors, legal advisers, insurers, technology providers, or government and regulatory authorities when reasonably necessary or legally required.

We require service providers to process personal information only for authorised purposes and subject to appropriate contractual, confidentiality, and security obligations where applicable.

6. Sale of Personal Information

Streetwear does not sell personal information to third parties in exchange for money.

However, certain advertising and analytics technologies may involve sharing identifiers or browsing information with advertising partners to measure campaigns or display relevant advertisements.

Where applicable law grants you the right to object to or opt out of such processing, you may contact us or use the privacy and cookie controls made available on the Site.

7. Marketing Communications

We may send you promotional emails or SMS messages concerning products, collections, discounts, events, and offers where you have consented or where such communication is otherwise permitted by law.

You can opt out at any time by:

  • Clicking the unsubscribe link in a marketing email
  • Following the opt-out instructions in an SMS message, where available
  • Contacting us at ecommerce@streetwearts.com

Opting out of marketing does not prevent us from sending transactional communications necessary to fulfil your order, such as confirmations, payment notifications, and delivery updates.

8. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate essential website and checkout functions
  • Remember your cart and preferences
  • Maintain security and prevent fraud
  • Understand how visitors use the Site
  • Measure website and advertising performance
  • Personalise content and advertising
  • Improve the Site and customer experience

Cookies may include:

  • Essential cookies: Required for website, account, cart, and checkout functions
  • Performance and analytics cookies: Used to understand Site usage and performance
  • Advertising cookies: Used to measure campaigns and show relevant advertisements
  • Preference cookies: Used to remember choices and settings

You can manage cookies through the cookie controls displayed on the Site or through your browser settings. Blocking certain essential cookies may affect the operation of the Site, cart, or checkout.

The cookies and technologies used may change when we update Shopify settings, install or remove applications, or change our advertising and analytics services.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

  • Processing and fulfilling orders
  • Providing customer support
  • Maintaining accounting, tax, and business records
  • Preventing fraud and resolving disputes
  • Establishing or defending legal claims
  • Complying with applicable legal obligations

Retention periods may vary according to the type of information and the reason it was collected.

When personal information is no longer required, we will delete, anonymise, or securely dispose of it, subject to any legal requirement permitting or requiring continued retention.

10. International Data Transfers

Some of our service providers, including Shopify, Meta, and Google, may process or store personal information outside Egypt.

Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is made in accordance with applicable data protection requirements and that appropriate safeguards are used where required.

11. Your Rights

Subject to applicable law and any permitted limitations, you may have the right to:

  • Know whether we process your personal information
  • Request access to or a copy of your personal information
  • Request correction or updating of inaccurate or incomplete information
  • Request deletion of your personal information
  • Withdraw previously provided consent
  • Object to or restrict certain processing activities
  • Object to direct marketing
  • Request information about how your information is used or shared
  • Submit a complaint concerning the processing of your personal information

To exercise any of these rights, contact us at ecommerce@streetwearts.com.

We may need to verify your identity before processing a request. Certain information may be retained where required by law or where necessary to complete a transaction, prevent fraud, resolve a dispute, or establish or defend legal claims.

12. Children and Minors

The Site is not intended to enable individuals under the age of 18 to make purchases independently.

Streetwear products may be suitable for younger customers, but any purchase or submission of personal information by a person under 18 should be made with the involvement and consent of a parent or legal guardian.

We do not knowingly collect personal information directly from children without appropriate parental or guardian involvement.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate consent, please contact us at ecommerce@streetwearts.com so that we can review and, where appropriate, delete the information.

13. Information Security

We use reasonable administrative, organisational, and technical measures intended to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure. Customers are responsible for keeping their account credentials confidential and should contact us if they suspect unauthorised access to their account or personal information.

14. Third-Party Links

The Site may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party services. We encourage you to review their privacy policies before providing them with personal information.

15. Complaints

If you have a question or complaint about how we process your personal information, please contact us first at:

Email: ecommerce@streetwearts.com
Address: Tiba Mall, Nasr City, Cairo, Egypt

We will review your complaint and respond within a reasonable period.

You may also have the right to submit a complaint to the competent Egyptian data protection authority or another competent authority, where applicable.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices, or legal and regulatory obligations.

The revised version will be posted on this page, and the “Last Updated” date will be changed accordingly. Where required, we may provide additional notice of material changes.

17. Contact Us

For questions, requests, or complaints relating to this Privacy Policy or your personal information, contact:

Streetwear for Ready-Made Garments – Streetwear
Address: Tiba Mall, Nasr City, Cairo, Egypt
Email: ecommerce@streetwearts.com
Website: https://www.streetwearts.com